Meeting Consumer Demand
for advanced Internet-based services

Picture of AT&T Alabama State President Fred McCallum

New Connections on the Horizon in Carbon Hill
By Fred McCallum, President — AT&T Alabama

Carbon Hill has been proposed by AT&T as one of two locations in the country where we will implement a new trial technology program overseen by the Federal Communications Commission (FCC). This will serve as the model for providing our customers with access to our ultra-fast, Internet-based network.

What we learn together in Carbon Hill will enable cities, small towns and rural communities across America to take advantage of this communications technology.

We are excited to work with our customers, to hear about their experiences and to understand what we can do to make their transition to the future of technology safe, easy, simple and seamless. We will be on the ground in Carbon Hill talking to customers about their communications needs, so that we can find solutions and put them in place — both here in Alabama and around the country.

I am excited that Carbon Hill has been selected for this trial. AT&T and our Alabama employees are proud to be a part of the fabric of our state. We live and work here; we send our children and grandchildren to the local schools; we cheer on the local sports teams; and we shop at the local stores. We know we provide more than just a service; we are connecting our friends, our neighbors and our communities to another. This trial will help ensure that AT&T can continue giving Carbon Hill, and all of Alabama, the efficient, reliable and affordable connections they want.

Read more about the National Technology Trial.

Celebrating Seniors & Attending the M4A Older Americans Picnic

Posted by Terri Williams, Regional Director for Legislative and External Affairs for AT&T Alabama on May 15, 2015

Senior Training at the Sumiton Senior Center

It was great to get out and celebrate seniors and enjoy a beautiful day last week at the Middle Alabama Area Agency on Aging’s (M4A) Older Americans Picnic. The picnic took place at the Sumiton Senior Center, and attracted about 150 attendees and 15 vendors, including AT&T. The event featured a presentation by ABC Birmingham affiliate meteorologist James Spann, and attendees were very interested in his remarks – lots of those present used their smartphones to record his presentation and to take photos!

Senior taking a picture with her smart phoneI value the opportunity to attend and participate in community events like this one held in and around the Carbon Hill area. We’ve shared in previous blogs about participating in events like HillFest and other community fairs and events. As we move forward with our technology trial here in Carbon Hill, we think it is important that we are out in the community talking to residents, answering questions and keeping folks informed. We hold regular meetings and information sessions at the Carbon Hill Community Center to do this, but we also realize that residents have busy lives. The more that we can have a strong presence here in the community, at all types of events, the more able we will be able to establish an important relationship and continued presence. We want to make sure our customers here in Carbon Hill know me and my colleagues by name and how and where to get in touch with us when they have questions or need information.

Senior using her smartphoneOur goal is to make sure local residents and customers are informed about the trial, every step of the way, and understand that the newer products, services and technologies it enables can benefit them in their everyday lives. We are focusing our outreach efforts on customers as well as seniors and residents with disabilities – to make sure that all residents have the information they need and the answers to their questions. We’ve met with senior-focused organizations and groups that represent the needs of residents with disabilities in the Carbon Hill area and will continue to do so in the days and weeks ahead, to answer questions and share information. This includes talking with representatives from groups who also attended the M4A’s Older Americans Picnic, including folks from M4A, the Alabama Institute for the Deaf and Blind, Alabama’s State Health Insurance Assistance Program, the state Department of Veterans Affairs, and Disability Rights and Resources. We have also teamed up with the American Association of People with Disabilities (AAPD) to ensure that people with disabilities are aware of and informed about the trials, and AAPD has created great resources, including a microsite and a brochure that includes information about the IP Transition, the trials, frequently asked questions, and more. The AAPD web resources are available here:

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Learning from Alabamians with Vision Loss

Posted by Terri Williams, Regional Director for Legislative and External Affairs for AT&T Alabama on May 04, 2015
On Thursday, April 22, AT&T Alabama team members and I participated in the National Federation of the Blind of Alabama Northwest Chapter’s first “Living with Vision Loss” health...

Keeping Carbon Hill Connected & Informed: An Update

Posted by Terri Williams, Regional Director for Legislative and External Affairs for AT&T Alabama on March 19, 2015
It’s been a little over a year since AT&T announced its intention to select Carbon Hill as one of two locations nationwide for a trial technology program. Over the past twelve months,...

AT&T Statement on FCC's Proposed IP Transition Rules

Posted by Bob Quinn, AT&T Senior Vice President of Federal Regulatory and Chief Privacy Officer on November 21, 2014
“The principles the FCC’s IP Transition NPRM seeks to uphold – public safety, reliability, universal connectivity, competition and consumer protections – should be implemented...

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