Meeting Consumer Demand
for advanced Internet-based services

Picture of AT&T Alabama State President Fred McCallum

New Connections on the Horizon in Carbon Hill
By Fred McCallum, President — AT&T Alabama

Carbon Hill has been proposed by AT&T as one of two locations in the country where we will implement a new trial technology program overseen by the Federal Communications Commission (FCC). This will serve as the model for providing our customers with access to our ultra-fast, Internet-based network.

What we learn together in Carbon Hill will enable cities, small towns and rural communities across America to take advantage of this communications technology.

We are excited to work with our customers, to hear about their experiences and to understand what we can do to make their transition to the future of technology safe, easy, simple and seamless. We will be on the ground in Carbon Hill talking to customers about their communications needs, so that we can find solutions and put them in place — both here in Alabama and around the country.

I am excited that Carbon Hill has been selected for this trial. AT&T and our Alabama employees are proud to be a part of the fabric of our state. We live and work here; we send our children and grandchildren to the local schools; we cheer on the local sports teams; and we shop at the local stores. We know we provide more than just a service; we are connecting our friends, our neighbors and our communities to another. This trial will help ensure that AT&T can continue giving Carbon Hill, and all of Alabama, the efficient, reliable and affordable connections they want.

Read more about the National Technology Trial.


IP Transition Holds Great Promise for People with Disabilities

Posted by Eva LaManna, American Association of People with Disabilities on October 21, 2014

Gentalmen using a disability friendly deviceAs representatives of the American Association for People with Disabilities (AAPD), we are excited about the expansion of access to more technologies, products and services, and the potential they have to bring new opportunities to people with disabilities. We are working with AT&T to help make sure the disability community in Carbon Hill and beyond is able to take full advantage of innovations that can deliver economic and quality-of-life benefits to empower all people to live more connected, independent lives.

Across the country, more people, including increasing numbers of people with disabilities, are quickly adopting IP (or Internet) -based technologies that facilitate stronger connections with greater capabilities at work, home and school. For people with disabilities, IP-based technology provides new opportunities to connect. For example, many people who are deaf have taken advantage of video chatting applications, which run over IP networks, to converse in sign language with their loved ones, or to study or work remotely. Many people who are deaf or hard of hearing have also gravitated toward communicating via text message (SMS) from their mobile phones. Some people who are blind or low- vision have used screen-readers and text-to-speech technology on their smartphones, which enable them to make full use of email, maps, currency readers and many other applications. In short, the types of communications tools enabled by IP connections allow everyone who is using them to take full advantage of the new capabilities, whenever they want, wherever they are.

IP networks not only connect people to each other, they also connect cars, appliances and a growing number of home management tasks to the network. When fully implemented, this “Internet of Things” will offer even greater benefits for people with disabilities. Greater control over daily tasks like adjusting the thermostat and locking the door are made more convenient for consumers with limited mobility, all with the touch of a button on a smartphone or tablet. These are the types of advances and applications that will be made more fully available to everyone as a result of the IP transition.

We look forward to working with community members as AT&T rolls out an all-IP network in Carbon Hill, so that the transition of AT&T customers with disabilities to IP services happens in a careful manner designed to make sure they can access and enjoy the benefits of newer technologies and continue to have suitable accessibility solutions. Throughout the transition, AT&T is committed to assuring that, no matter how our customers choose to connect, their connections are safe and reliable.

Already, AT&T and AAPD have begun reaching out to members of the community to inform them of the benefits of these newer technologies, and we will continue to do so. As the trials progress, we’ll be able to better monitor and measure the technological needs of people with disabilities and use this information to help make sure those needs are being met in this new age of technology. If you have questions or concerns about what the IP transition means for people with disabilities, dedicated customer service representatives are available to speak with you at 1-855-920-0066 (voice calls) or at 1-800-651-5111 for TTY callers.

The Carbon Hill community engages with the It Can Wait® movement

Posted by Mickey Harbin, AT&T Alabama Executive Director for Legislative and External Affairs on October 13, 2014
According to the National Safety Council, texting while driving was involved in more than 200,000 vehicle crashes in 2012, often causing injuries and deaths.(1) Here in Alabama, texting while driving...

AT&T sets up for Hillfest in downtown Carbon Hill

Posted by Terri Williams, Regional Director for Legislative and External Affairs for AT&T Alabama on September 22, 2014
No one can say that the Carbon Hill community doesn’t know how to maximize summertime family fun as long as possible. As the season slowly changes from summer to fall, Hillfest 2014 kicked off...

Generations learning together

Posted by Terri Williams, Regional Director for Legislative and External Affairs on August 06, 2014
It has been such a pleasure for me to spend time in the Carbon Hill area over the last few months. Along the way, I’ve met some folks who have made my job and my time in the Carbon Hill...

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